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RBI- INTEGRATED OMBUDSMAN SCHEME, 2021 NEW

RBI- INTEGRATED OMBUDSMAN SCHEME, 2021

Highlights:

  • One nation one ombudsman approach.

  • Strengthening the grievance redress mechanism for consumers of different regulated entities like, Banks, NBFCs and non-bank system participants.

  • Redressal of customer complaints including deficiency in service rendered by RBI regulated entities.

The synopsis of the policy is given below for your reference.

RBI INTERGRATED OMBUDSMAN SCHEMNE 2021



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