- February 6, 2021
- Posted by: data_entry
- Category: Latest update
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RBI- INTEGRATED OMBUDSMAN SCHEME, 2021
Highlights:
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One nation one ombudsman approach.
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Strengthening the grievance redress mechanism for consumers of different regulated entities like, Banks, NBFCs and non-bank system participants.
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Redressal of customer complaints including deficiency in service rendered by RBI regulated entities.